rbage Terms and Conditions

These terms and conditions ("Terms") govern your relationship with rbage ("Platform", "we", "us"). These Terms apply to players from Bangladesh. By using the platform, creating an account, or accessing any service, you agree to every clause of these Terms. If you do not agree with these Terms, please refrain from using the platform.

Eligibility Requirements

To open an account and use services on rbage, you must meet the following eligibility requirements:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must use this platform of your own free will as a responsible individual.
• It is your responsibility to ensure that participating in online gaming activities is lawful in the jurisdiction where you reside.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• You must use the platform as a genuine human user without employing any automated software, bots, or technological advantages.
• You must not be an officer, employee, or close relative of any officer or employee of rbage.

Account Registration and Management

To create an account on rbage, you must provide accurate and complete information. Accounts created with false information will be closed immediately and deposited funds may be forfeited.

Things to keep in mind during registration

• The name, mobile number, and payment details you provide must be true and your own.
• Keeping your account password confidential and not sharing it with any third party is entirely your responsibility.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Only one account may be opened per mobile number or email address.
• Transferring, selling, or renting your account to anyone else is strictly prohibited.

Updating Account Information

If any of your personal details change (such as your mobile number or payment account), please inform us promptly through our 24/7 live chat support. rbage will not be responsible for any complications arising from outdated information.

Deposits and Withdrawals

rbage supports the most widely used mobile banking methods in Bangladesh. All financial transactions are secured with SSL encryption.

Deposit Terms

• Minimum deposit amount: ৳500 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• You must use your own payment account when making a deposit — deposits from third-party accounts are not accepted.
• The deposit amount must be within the daily limit set by your banking provider.
• After a transaction is completed, the deposit amount is generally credited to the account within a few minutes.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests generally take 5 to 30 minutes to process.
• Withdrawals can only be made to the payment account used for the deposit.
• Withdrawal requests may be held until the verification process is complete.
• Bonus funds must meet the specified wagering requirements before they can be withdrawn (see Section 4 for details).
• In the case of any suspicious transaction, rbage may temporarily pause the withdrawal process and request additional information.

Bonuses and Promotional Offers

rbage provides various types of bonuses and promotional offers. Please read the following terms carefully before claiming and using these bonuses.

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳5,000 will earn you a ৳10,000 bonus — giving a total balance of ৳15,000.
• The welcome bonus must meet a 25x wagering requirement before it can be withdrawn. This means you must place bets equal to 25 times the bonus amount.
• The welcome bonus applies only once and only on the first deposit.
• A maximum bet limit may apply to bets placed with bonus funds.

General Bonus Terms

• Bonus offers that are not used within the specified period will be cancelled automatically.
• One bonus offer cannot be used together with another offer unless specifically stated.
• If evidence of bonus abuse is found, rbage reserves the right to cancel the bonus and any winnings earned from it.
• rbage reserves the right to modify, suspend, or cancel any bonus offer at any time.
• All promotional offers, including cashback and VIP benefits, are subject to similar terms.

VIP Program

rbage's VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.3% weekly cashback.
• Gold: up to 0.5% weekly cashback.
• Platinum: up to 0.6% weekly cashback.
• Diamond: up to 0.8% weekly cashback.

Advancement to a higher VIP tier depends on your playing consistency and activity. The benefits of each tier are described in detail on the relevant VIP page.

Gameplay and Fair Use

rbage is committed to ensuring a fair, transparent, and entertaining environment. On our platform, the outcome of every game is controlled by Random Number Generator (RNG) technology, which ensures fair play.

Gaming Rules

• Each game has its own rules. Please read the game rules carefully before playing.
• If the outcome of any game is affected by a technical error, that round will be considered void.
• rbage will not be held responsible for any bets lost due to internet disconnection.
• In the event of a dispute over a game result, rbage's system logs will be used as the final reference.
• Our live casino games feature professional dealers who follow recognised gaming rules.

Sports Betting Rules

• For bets placed on sports events, the official result of the event will be considered.
• If a match is cancelled or postponed, the bet amount will be refunded, though different rules may apply in specific circumstances.
• Confirmed bets cannot be changed after odds have changed.
• Any attempt to manipulate betting may result in account termination.

Prohibited Activities

The following activities are strictly prohibited to protect the security of the rbage platform and other players:

• Fraudulent Activity: Any form of cheating, fraud, or attempt to exploit the system.
• Money Laundering: Any attempt to legitimise funds obtained through illegal means via the platform.
• Multiple Accounts: Operating more than one account by the same individual.
• Bots and Automation: Playing games using automated software, scripts, or bots.
• Bonus Abuse: Attempting to collect bonus funds in violation of bonus terms or through coordinated means.
• Platform Attacks: Attempting to harm the platform through hacking, phishing, or cyber attacks.
• Actions Against Other Users: Attempting to harass, deceive, or harm other players.
• False Identity: Operating an account using a false name, age, or identity.

Data Protection and Privacy

rbage gives the highest priority to the security of your personal information. Our full privacy policy is available on the Privacy Policy page.

Data Collection and Use

• Your registration information, transaction details, and gaming activity data are collected.
• Collected data is used solely for service delivery, security assurance, and legitimate business purposes.
• Your information is not sold or shared with third parties, though it may be provided to relevant authorities to meet legal obligations.
• Our platform uses SSL/TLS encryption technology to keep all data secure.
• To request access to or correction of your information, please contact our support team.

Responsible Gaming

rbage believes that gaming is a form of entertainment and should always be enjoyed responsibly. We are committed to preventing problem gambling.

Our Protective Measures

• You can activate a temporary break (cooling-off) or self-exclusion on your account at any time.
• Contact our support team to set deposit or betting limits for yourself.
• If you feel that gambling is negatively affecting your daily life, take a break immediately.
• Keep your device secure to prevent minors from accessing your account.

For more information on responsible gaming, visit our Responsible Gaming page. This platform is only for those aged 21 and above.

Limitation of Liability

rbage will not be held liable for any loss in the following circumstances:

• Loss caused by the user's own negligence or breach of these Terms.
• Loss caused by internet disconnection or technical issues on the part of a third party.
• Loss caused by unauthorised account access where the user has not maintained adequate password protection.
• Service disruption caused by natural disasters, cyber attacks, or any other unavoidable circumstances.
• If the platform suspends its services due to legal or regulatory obligations.

Changes to Terms

rbage reserves the right to change, amend, or update these terms and conditions at any time. The following process is followed when changes are made:

• Users will be notified through their account in the case of significant changes.
• The updated terms will be published on this page and the "Last Updated" date will be revised.
• Continued use of the platform after changes have been made will be considered as your acceptance of the new terms.
• If you do not agree to the new terms, you may close your account at any time.

Account Suspension and Termination

Closed by User

You may request to close your account at any time through our 24/7 live chat support. Please withdraw any eligible balance before closing your account.

Suspended or Terminated by rbage

• Violation of any provision of these terms may result in immediate suspension or termination of your account.
• If evidence of fraud or forgery is found, the account will be terminated and the balance may be forfeited.
• Accounts that have been inactive for an extended period may be temporarily suspended.
• If a valid balance exists at the time of account suspension, it will be returned after verification.
• If a user whose account has been suspended or terminated attempts to open a new account, it will be closed immediately.

Contact and Complaints

If you have any questions or complaints regarding these terms and conditions, please contact our support team. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.